Frequently Asked Questions

Delivery

What are the delivery times?
Orders are shipped within 2 to 5 business days.

 

Do you deliver internationally?
Yes, we deliver throughout Europe. Fees and delivery times vary by destination.

 

Returns

Can I return an item?
Yes, you have 14 days after receipt to return an unworn item with its tags. Please consult our Return & Refund Policy.

 

How do I initiate a return?
Contact us at contact@ledressingdeclem.com with your order number.

 

Payment

What payment methods do you accept?
We accept credit cards (Visa, Mastercard, American Express) and Apple Pay.

 

Is payment secure?
Yes, all transactions are secured by SSL encryption.

 

Orders

How can I track my order?
A confirmation email with a tracking link is sent to you upon shipment.

 

Can I modify or cancel my order?
Contact us promptly at contact@ledressingdeclem.com. We will do our best if the order has not yet been shipped.